Policies & Key Documents

Policies & Key Documents

In this section, you can access a range of MetFilm School policies and key documents.

Please note: Current students can access all other policies and procedures relevant to their studies on their Moodle ‘Student Support’ site. 

Academic Freedom Policy

At MetFilm, academic freedom is defined by its academic community having, within the available resource and within the institutional codes of conduct, the right(s) to:

  • freedom in teaching and discussion;
  • freedom in carrying out research without commercial or political interference;
  • freedom to disseminate and publish one’s research findings;
  • freedom from institutional censorship, including the right to express one’s opinion publicly about the institution or the education system in which one works;
  • freedom to participate in professional and representative academic bodies

Admissions Policy

The admissions process is designed to ensure that applicants possess the abilities and aptitudes to complete their studies successfully and go onto future success in their careers.

MetFilm School’s Admissions Team is based in London and Berlin, and handles Admissions for all accredited and non-accredited courses for the London and Berlin Schools.

Data Protection Policy

MetFilm is committed to the protection of individuals’ rights and privacy. This Policy has been developed to provide detailed guidance on the correct and lawful processing of personal data, to ensure that all staff, students and other workers who process personal data on behalf of MetFilm are doing so in accordance with all UK Data Protection Legislation.

Equal Opportunity and Diversity Policy

The Equality Act 2010 and the Equality Amendment Order 2012 require MetFilm to maintain an Equality & Diversity policy. This policy ensures MetFilm’s commitment to develop an inclusive and supportive environment for students and staff, where all are able to participate and where everyone has the opportunity to fulfil their potential.

Financial Statements

Below, the latest financial statements.

Freedom of Speech Policy

In accordance with the requirements of S.43 of the Education (no. 2) Act 1986 MetFilm makes the following regulations, governing the conduct of staff and students, and prescribing procedures to be followed in order to maintain freedom of speech within the law on MetFilm premises. They are to be read in conjunction with other MetFilm policy and procedure, including disciplinary procedures, which they supplement but do not supersede.

Health and Safety Policy

The Health & Safety Policy sets out the organisation and arrangements for achieving and maintaining adequate standards of health and safety at work throughout the organisation.

Our statement of general policy is:

  • to provide adequate control of the health and safety risks arising from our work activities.
  • to consult with our employees on matters affecting their health and safety.
  • to provide and maintain safe plant and equipment.
  • to ensure safe handling and use of substances.
  • to provide information, instruction and supervision for employees.
  • to ensure all employees are competent to do their tasks, and to give them adequate training.
  • to prevent accidents and cases of work-related ill health.
  • to maintain safe and healthy working condition and.
  • to review and revise this policy as necessary at regular intervals.

Legitimate Interests Statement

Under the new data protection law, we have a number of lawful reasons that we can use (or ‘process’) your personal information. One of the lawful reasons is called ‘legitimate interests’.

OfS Transparency return 2019

Privacy Policy

MetFilm is committed to maintaining the security and integrity of the data we hold on all of our stakeholders.

MetFilm collect various types of personal data and take appropriate precautions to protect this information from loss, misuse, unauthorised access or disclosure, alteration or destruction. All personal data is stored in secure databases.

Refund Policy

MetFilm School considers refunds and compensation to be a remedy of last resort and is committed to using its best endeavours to ensure all students are able to continue and complete their studies at MetFilm School. It is however important to explain how MetFilm School will refund or compensate students if MetFilm School is unable to preserve that continuity of study.

This policy covers three situations:

  • where a student withdraws from a course for a variety of reasons
  • where MetFilm School makes a change to a course
  • where MetFilm School is unable to continue offering tuition.

Safeguarding Policy

The School is committed to carrying out its duty to protect and safeguard young people and adults at risk who may have suffered abuse, who may be at risk of abuse or who may wish to disclose allegations of abuse whether that alleged abuse concerns employees of the School, other students or any other person unconnected with the School. This policy outlines the purpose, principles, procedures, training and monitoring in relation to safeguarding.

Student Concerns, Complaints & Appeals Policy

MetFilm School seeks to maintain the highest standards in its provision of courses, services and facilities to students. It is important that students receive a productive and rigorous learning experience, and the School endeavours to create an environment of trust, respect and the unprejudiced exchange of feedback in interactions with staff and students in the academic community.  The School recognises that on occasion students may have legitimate worries about their programme, availability or quality of facilities or other matters within the School. This policy provides guidance on the appropriate avenues for raising these concerns in a transparent and fair manner.

Complaints from Members of the General Public

The School recognises that, on occasion, legitimate complaints may be raised by members of the general public in relation to their experiences of services or facilities provided by the School, their experiences on School premises, or in relation to interactions with our students. The School takes complaints and feedback from all individuals seriously and acknowledges that lessons can be learnt from them, to inform improvements. This policy provides guidance on the appropriate avenues for raising such concerns in a transparent and fair manner.

Student Handbook

This handbook is for students on all MetFilm School (MFS) courses and sets out important information which you need to know as a student whilst you undertake your studies with us.

MetFilm School requires that all students have read and understood this handbook.

Student Protection Plan

This Student Protection Plan (the “Plan”) has been drawn up to set out the measures that we will take in order to protect our students’ continuation of study on Accredited Courses in the event of changes to or closure of such Accredited Course, or closure of a campus or the School, as described in this Plan.

Terms and Conditions

MetFilm’s terms and conditions set out the basis of your contractual relationship with the school for all non-accredited and accredited courses.

UWL Terms and Conditions for Subcontracted Courses 2020

These Terms and Conditions apply only to students on ScreenSpace courses, as they are studying a University of West London course delivered on behalf of the University at MetFilm School under a sub-contract arrangement.

OfS Transparency return 2019 – Tables

The information published on these pages shows:

  • The number of applications for admission on to recognised, undergraduate higher education
  • courses that we have received from UK domiciled applicants.
  • The number of offers we have made in relation to those applications.
  • The number of those offers accepted and the number of those who have registered with us
  • The number of students who attained a particular degree or other academic award, or a
  • particular level of such an award, on completion of their course with us.

It also shows these numbers by reference to:

  • The gender of the individuals to which they relate
  • Their ethnicity
  • Their socio-economic background.

It is important to note that the data presented has not been contextualised. This means, for example, that you will not be able to see from this data how many of those applying to courses met the entry criteria. It is also the case that universities and colleges will often receive many more applications than they have spaces on courses and so offer rates will necessarily be lower than application rates in those circumstances.

Table 1a: Summary of applications, offers, acceptances and registrations for 2018-19 entrants.

OFS_Transparency return 2019_table 1a

Table 2a: Percentage of first degrees at grade 2:1 or above by characteristic for 2017-18 qualifiers.

OFS_Transparency return 2019_table 2a


N/A        Not applicable as no qualifiers at this mode and level

N             24 or fewer students in this population

DP          Data suppressed for data protection reasons

For full details, please see the ‘Rounding and suppression’ page. View the OFS Workbook.

Go back to the top of the page