Policies & Key Documents

Policies & Key Documents

In this section, you can access a range of MetFilm School policies and key documents.

Academic Freedom Policy

At MetFilm, academic freedom is defined by its academic community having, within the available resource and within the institutional codes of conduct, the right(s) to:

  • freedom in teaching and discussion;
  • freedom in carrying out research without commercial or political interference;
  • freedom to disseminate and publish one’s research findings;
  • freedom from institutional censorship, including the right to express one’s opinion publicly about the institution or the education system in which one works;
  • freedom to participate in professional and representative academic bodies


Admissions Policy

The admissions process is designed to ensure that applicants possess the abilities and aptitudes to complete their studies successfully and go onto future success in their careers.

MetFilm School’s Admissions Team is based in London and Berlin, and handles Admissions for all accredited and non-accredited courses for the London and Berlin Schools.


Complaints Policy

The Complaints Procedure is available to all registered students on accredited and non-accredited programmes at the MetFilm School.

The Complaints Procedure is principally for the use of individual students, however where there is a common complaint, it can be presented as a group.

There are up to three stages to the complaints procedure:

  • Stage 1 – Informal Complaints Procedure
  • Stage 2 – Formal Complaints Procedure
  • Stage 3 – Review by Awarding Body (Accredited Courses only)


Data Protection Policy

MetFilm is committed to the protection of individuals’ rights and privacy. This Policy has been developed to provide detailed guidance on the correct and lawful processing of personal data, to ensure that all staff, students and other workers who process personal data on behalf of MetFilm are doing so in accordance with all UK Data Protection Legislation.


Freedom of Speech Policy

In accordance with the requirements of S.43 of the Education (no. 2) Act 1986 MetFilm makes the following regulations, governing the conduct of staff and students, and prescribing procedures to be followed in order to maintain freedom of speech within the law on MetFilm premises. They are to be read in conjunction with other MetFilm policy and procedure, including disciplinary procedures, which they supplement but do not supersede.


Health and Safety Policy

The Health & Safety Policy sets out the organisation and arrangements for achieving and maintaining adequate standards of health and safety at work throughout the organisation.

Our statement of general policy is:

  • to provide adequate control of the health and safety risks arising from our work activities.
  • to consult with ouremployees on matters affecting their health and safety.
  • to provide and maintain safe plant and equipment.
  • to ensure safe handling and use of substances.
  • to provide information, instruction and supervision for employees.
  • to ensure all employees are competent to do their tasks, and to give them adequate training.
  • to prevent accidents and cases of work-related ill health.
  • to maintain safe and healthy working condition and.
  • to review and revise this policy as necessary at regular intervals.


Legitimate Interests Statement

Under the new data protection law, we have a number of lawful reasons that we can use (or ‘process’) your personal information. One of the lawful reasons is called ‘legitimate interests’.


Privacy Policy

MetFilm is committed to maintaining the security and integrity of the data we hold on all of our stakeholders.

MetFilm collect various types of personal data and take appropriate precautions to protect this information from loss, misuse, unauthorised access or disclosure, alteration or destruction. All personal data is stored in secure databases.


Refund Policy

MetFilm School considers refunds and compensation to be a remedy of last resort and is committed to using its best endeavours to ensure all students are able to continue and complete their studies at MetFilm School. It is however important to explain how MetFilm School will refund or compensate students if MetFilm School is unable to preserve that continuity of study.

This policy covers three situations:

  • where a student withdraws from a course for a variety of reasons
  • where MetFilm School makes a change to a course
  • where MetFilm School is unable to continue offering tuition.


Student Handbook

This handbook is for students on all MetFilm School (MFS) courses and sets out important information which you need to know as a student whilst you undertake your studies with us.

MetFilm School requires that all students have read and understood this handbook.


Student Protection Plan

This Student Protection Plan (the “Plan”) has been drawn up to set out the measures that we will take in order to protect our students’ continuation of study on Accredited Courses in the event of changes to or closure of such Accredited Course, or closure of a campus or the School, as described in this Plan.


Terms and Conditions

MetFilm’s terms and conditions set out the basis of your contractual relationship with the school for all non-accredited and accredited courses.

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